New approaches to dealing with content moderation challenges

On-Demand Webinar

Content moderation is the bread and butter of Trust & Safety work. But it's also the topic of significant backlash and pressure - from media to regulation - for many online platforms. This webinar will shed light on the challenges of this core component of eSafety work. We will cover the evolution of content moderation and discuss its challenges from the technical, contextual, operational, and emotional points of view. From why proactive content detection is so difficult, to how it impacts wellness - and therefore legal and reputational risks. Trust & Safety professionals will learn from experts in the field about the newest approaches to dealing with these challenges: from using community annotators, to implementing AI, to establishing resilience mechanisms during the workday.